Terms of Sale and Shipping

Merchant Information

These Terms of Sale and Shipping ("Terms") apply to all purchases made from:

SAGA | Hard Tea ApS
CVR No.: 46039882
Viborggade 38, 3. tv.
2100 Copenhagen Ø
Denmark

Email: customerservice@sagahardtea.dk

Throughout these Terms, SAGA | Hard Tea ApS is referred to as "SAGA", "we", "us", or "our".

By placing an order, you agree to be bound by these Terms.

1. Eligibility to Purchase and Receive Alcohol

By placing an order for alcoholic beverages, the customer confirms that:

• They are of the legal drinking age in the jurisdiction where the order is placed and delivered.
• The recipient of the shipment is also of legal drinking age.
• The purchase and receipt of alcoholic beverages is lawful in the delivery location.

We reserve the right to refuse or cancel any order where we reasonably believe these requirements are not met.

2. Delivery Areas

We only ship to locations where the sale and delivery of alcoholic beverages is legally permitted.

Customers are responsible for ensuring that alcoholic beverages may lawfully be imported, purchased, possessed, and received at the delivery address provided.

We reserve the right to decline or cancel orders destined for restricted locations.

3. Age Verification Upon Delivery

Alcoholic beverages may only be delivered to and accepted by a person who is of legal drinking age.

The carrier may require:

• Government-issued photo identification;
• Signature upon delivery; and
• Confirmation of legal age.

If age verification cannot be completed, the carrier may refuse delivery.

4. Failed Deliveries

If delivery cannot be completed because:

• No eligible recipient is available;
• Age verification fails;
• The recipient refuses the shipment; or
• The delivery address provided is incorrect,

the order may be returned to us. Additional shipping, handling, storage, and return costs may be charged to the customer.

Refunds, if any, will exclude shipping, handling, and return charges.

5. Shipping Times

Any shipping or delivery dates provided are estimates only.

We are not liable for delays caused by:

• Carriers;
• Customs authorities;
• Regulatory inspections;
• Weather events;
• Public holidays; or
• Other circumstances beyond our reasonable control.

6. Risk of Loss and Title

Risk of loss and responsibility for the products pass to the customer upon delivery to the delivery address or upon transfer to the carrier, to the extent permitted by applicable law.

Customers should inspect shipments promptly upon receipt and notify us of any damage or shortages within three (3) business days of delivery.

7. Damaged Shipments

If products arrive visibly damaged:

• The recipient should document the damage and notify the carrier where possible.
• The customer must contact us within three (3) business days and provide photographs and relevant details.

Claims submitted after this period may not be accepted.

8. Weather Conditions

Alcoholic beverages may be sensitive to extreme temperatures.

We are not responsible for damage resulting from weather conditions during transit unless otherwise required by law.

Customers are encouraged to consider local weather conditions before placing an order.

9. Returns and Refunds

Due to the nature of alcoholic beverages, returns are generally not accepted except where:

• Products are damaged in transit;
• Products are defective; or
• Applicable law requires acceptance of returns.

Any approved refunds will be processed in accordance with our Refund Policy.

10. Compliance with Laws

Customers agree to comply with all applicable laws regarding the purchase, transportation, possession, and consumption of alcoholic beverages.

We reserve the right to refuse service or cancel orders where required by law or regulatory guidance.

11. Contact Information

For questions regarding orders, deliveries, or these Terms, please contact:

SAGA | Hard Tea ApS
Email: customerservice@sagahardtea.dk